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Health Topics - General Medical

P.L.A.N. for better care
Advance Care Planning
Grey Matters
Planning for after hours medical care

P.L.A.N. for better care
The Health Quality and Safety Commission lauched this new initiative in November 2014 to help consumers prepare better for their visit to the GP or other primary health professional. It was developed because consumers felt they would like something to help them communicate better with their doctor and nurse and know more about the medicines they are on.
Four steps for your next health care visit
Planning for your next health care visit and asking questions will help you understand more about your health and treatment for an illness or injury.
Your doctor, nurse and other included in your health care want you to ask questions to help you make decisions together.
Let's P.L.A.N. for better care

Prepare for your visit

  • write down your main concerns or questions
  • make a list of your medicines and supplements
  • did you know you can take a support person with you and ask for a translator?

Listen and share

  • say if you don't understand and if a drawing could help
  • say if you're having problems with your medicines or treatment, or can't afford them
  • is there anything else you can tell your doctor or nurse about your health?

Ask questions

  • what is my health problem?
  • what happens next?
  • why is that important?
  • are there any other options?
  • what can I do to help with my health?

Note down what you need to do next

When you collect your medicine from a pharmacy, you may want to ask these questions:

  • what is the medicine for?
  • what is its name?
  • how and when do I take it?
  • how long do I need to take it for?
  • what could happen if I stop taking it?
  • what are the side effects? What should I do if I get these?

If you would like copies of the Let's P.L.A.N. A4 pads and posters please stating the numbers you would like and where you would like them delivered.


Advance Care Planning
Advance care planning is the process of think about, talking about and planning for future health care and end of life care.
Advance care planning gives everyone a chance to say what’s important to them.  It helps people understand what the future might hold and to say what treatment they would and would not want. It helps people, their families and their healthcare teams plan for future and end of life care.
This makes it much easier for families and healthcare providers to know what a person would want – particularly if they can no longer speak for themselves.

To download and complete your plan click here

For more information on advance care planning visit


Grey Matters
Ministry of Health library publishes a regular on line newsletter "Grey Matter" which provides access to a selection of the most recent NGO, Think Tank and International Government reports that are relevant to the health context. Information is arrange by topic, allowing readers to quickly hone in on their key areas of interest. Topics vary each issue, depending upon key publications that have been made in the last month.


After Hours Medical Care
Worried about how to ensure you have access to after hours medical care? View Age Concern New Zealands new factsheet that will help you make an after-hours medical care plan


Waitemata District Health Board Early Discharge and Rehabilitation Service (EDARS) is a short-term intensive rehabilitation programme provided in a patient's home. The at-home programme is similar to that provided in the hospital rehabilitation wards. It is aimed at people over 65 (55 for Māori or Pacific people) identified as likely to regain a significant level of independence if they receive an intensive short-term rehabiliation programme. For more information view pdf




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